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Hotel La Casa de Mamá | Hotel in San Cristobal de las Casas

8.9 (308 Reviews) |  5 Bathrooms  13 Guests
De La Merced Hotel | Hotel La Casa de Mamá

Hotel in De La Merced, San Cristobal de las Casas

Comfortable Accommodations

Hotel La Casa de Mamá in San Cristóbal de Las Casas offers comfortable rooms with private bathrooms, garden views, and modern amenities. Each room includes a TV, work desk, and free WiFi.

Exceptional Facilities

Guests can enjoy a year-round outdoor swimming pool, lush garden, and a family-friendly restaurant serving Mexican cuisine. Additional facilities include a hot tub, spa bath, and outdoor fireplace.

Dining Experience

The on-site restaurant offers brunch, lunch, and high tea in a welcoming ambiance. Breakfast options include continental and American styles.

Convenient Services

The hotel provides a paid shuttle service, public bath, 24-hour front desk, daily housekeeping, tour desk, and luggage storage. Ángel Albino Corzo International Airport is 47 mi away.

Hotel La Casa de Mamá is located in San Cristobal de las Casas.

This 5 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Internet, Designated Smoking Area, and several others. This is a good star rated property and has over 308 reviews with the average score of 8.9 . Coming to San Cristobal de las Casas and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 5 Bedrooms Hotel if you want to learn more about this place in San Cristobal de las Casas. These details are authentic, as they are provided by our partner, booking.com.

This Hotel La Casa de Mamá in San Cristobal de las Casas is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel La Casa de Mamá”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Pool
Designated Smoking Area
View
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace
Restaurant
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Kids' meals
  • Coffee house on site
Activities
  • Massage
  • Public Bath
General
  • Safe
  • Designated smoking area
  • Wifi in all areas
  • Non-smoking rooms
Guest Services
  • Baggage storage
  • Airport shuttle
  • Laundry
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Packed lunches
  • Tour desk
  • 24-hour front desk
  • Shuttle service
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor furniture
  • Outdoor fireplace
  • Outdoor pool (year-round)
  • Garden
  • Outdoor pool
Security/Safety
  • Fire extinguishers
  • CCTV outside property
  • Key access
  • CCTV in common areas
  • 24-hour security
  • Smoke alarms
  • Security alarm
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Swimming pool
  • Heated pool
  • Shallow end
  • Beach umbrellas
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.87
Location:
9.16
Staff:
9.05
Facilities:
8.89
Comfort:
9.11
Cleanliness:
9.16
Charlotte
Aug 21, 2026 07:00:00 AM
Review Score:   5
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
King Room
Room Type: Double
Room Size: 18 m2
1 King bed(s) Bed
King Room

Bathroom

Free toiletries, Hairdryer, Toilet paper, Towels, Shampoo, Private bathroom, Toilet, Shower

General

Carpeted, Key access, Safety deposit box

Media & Technology

Flat-screen TV, Cable channels, TV, Radio

Living Area

Desk

Outdoors

Patio

View

View, Garden view

Bedroom

Alarm clock, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room amenities

Socket near the bed
Double Room with Two Double Beds
Room Type: Double
Room Size: 18 m2
2 Full bed(s) Bed
Double Room with Two Double Beds

Bathroom

Free toiletries, Hairdryer, Toilet paper, Towels, Shampoo, Private bathroom, Toilet, Shower

General

Carpeted, Key access, Safety deposit box

Media & Technology

Flat-screen TV, Cable channels, TV, Radio

Outdoors

Patio

View

View, Garden view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room amenities

Socket near the bed
Triple Room
Room Type: Triple
Room Size: 18 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed
Triple Room

Bathroom

Free toiletries, Hairdryer, Toilet paper, Towels, Shampoo, Private bathroom, Toilet, Shower

General

Carpeted, Key access, Safety deposit box

Media & Technology

Flat-screen TV, Cable channels, TV, Radio

Outdoors

Patio

View

View, Garden view

Bedroom

Alarm clock, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room amenities

Socket near the bed
Suite
Room Type: Suite
Room Size: 32 m2
1 King bed(s) Bed
Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Free toiletries, Hairdryer, Toilet paper, Towels, Shampoo, Spa tub, Bath or shower, Private bathroom, Toilet, Shower, Bath

General

Carpeted, Key access, Safety deposit box

Media & Technology

Flat-screen TV, Cable channels, TV, Radio

Activities

Private hot tub

Living Area

Seating area, Desk, Sofa

Outdoors

Patio

Bedroom

Alarm clock, Extra long beds (> 80 inches), Wardrobe or closet, Linens

View

View, Garden view

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only

Room amenities

Socket near the bed
Double Room
Room Type: Double
Room Size: 17 m2
2 Full bed(s) Bed
Double Room

Bathroom

Free toiletries, Hairdryer, Toilet paper, Towels, Shampoo, Private bathroom, Toilet, Shower

General

Carpeted, Key access, Safety deposit box

Media & Technology

Flat-screen TV, Cable channels, TV, Radio

Outdoors

Patio

View

View, Garden view

Bedroom

Alarm clock, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room amenities

Socket near the bed

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for De La Merced hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this De La Merced hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the De La Merced hotel starts from $63 per night with includes Pool, Business Services, Bedding/Linens, Guest Services, Kitchen, Fireplace, Child Friendly, Internet, Designated Smoking Area, View, Balcony/Terrace, Security/Safety, Wellness Facilities, Restaurant, Laundry, Transportation/Shuttle, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the De La Merced hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the De La Merced hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.